Compliance, Audit & Backend Support Services
* STC Creation & Compliance Documentation
* STC Creation & Compliance Documentation
* STC Creation & Compliance Documentation
Our skilled team has years of experience in the industry and is dedicated to delivering high-quality workmanship on every project we undertake.
- STC form completion
- Evidence review (photos, serial numbers, panel/inverter compliance)
- Uploading to the STC portal
- Error correction & audit support
* Solar & Battery Compliance Support
* STC Creation & Compliance Documentation
* STC Creation & Compliance Documentation
- Job compliance check (pre-install, install, post-install)
- Required documentation templates
- RFI preparation & response
- Installer licence verification
- DNSP/grid approval preparation
* Energy Program Support (Government)
* STC Creation & Compliance Documentation
- Certificate generation (VEECs/ESCs)
- Activity guide compliance checks
- Job pack preparation
- Strictly follows Code of Conduct
- Installer and customer communication
- Portal submissions (AP portal + Bridge Select/Dataforce/etc.)
* Customer Communication & Support
We handle communication for your customers from start to finish:
- Booking and scheduling
- Providing updates
- Sharing installation details
- Managing missed calls & delays
- Reducing cancellations
- Improving customer experience
* Audit & Evidence Management
* Audit & Evidence Management
- Full job evidence review
- Organising job packs
- Responding to auditor queries
- Maintaining compliance logs